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"No but it is their job to understand it,"

No, it isn't their job to understand the problem before pointing it out either. That also does not stand up to scrutiny in the slightest.

If I call my township to report a big pothole, I am not required to submit an explanation of how the pothole came to be. This is a ludicrous standard only deployed when situationally convenient for someone, not an actual principle.

Again, the value of a problem report without an understanding may be less than one that has it, but there is no obligation to have an understanding or present one in order to talk about a problem at all.



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