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tptacek on March 7, 2023 | parent | context | favorite | on: Reliability: It’s not great

Yeah, we'll for sure talk about it more some other time. Mostly today we want to talk about how we were sucking ass at customer comms.

wferrell on March 7, 2023 | [–]

Can you please write a blog post or book with "Sucking ass at customer comms" as the title ;)

I say this as someone that loves fly :)

pcthrowaway on March 7, 2023 | [–]

Definitely looking forward to it!

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