This is huge. Even as a member of a larger company, this stuff matters. If you have a vendor that doesn't bullshit you when things go wrong, you can actually trust. This is how you avoid companies having the "hmmm they seem to be having lots of issues recently, let's consider moving off them" conversation.
> This is how you avoid companies having the "hmmm they seem to be having lots of issues recently, let's consider moving off them" conversation.
Yeah, this is how you get companies to have the "well, it SEEMED they were having lots of issues, now it's clear that they indeed did, moving off of them is priority #1".
