I worked for Microsoft back in 2018-2019 and I was in charge of choosing and sponsoring T3chFest. It was BY FAR the event with the highest engage metrics per euro invested.
It was crystal clear that they were a NGO because they did not enforce contracts and deadlines like a professional event organization. But we understood it and tried to help them to cross the corporate hurdles to close the sponsorship deal.
I don’t know what is happening, and I’m pretty sure this is peanuts for Couchbase. They should fix this mess just to avoid the impact in their reputation.