It's funny how communication is often interpreted exclusively from the speaker's perspective... for communication to occur, someone must be listening. It is half of communication. Even though TFA stresses this, "listen" occurs only once in the comments.
Even when speaking, your listening is crucial to know if you're being understood (like an error message); and to notice the other's perspective (e.g. how they interpret terminology) so as to adjust to it. To persuade you need to hear and understand objections to counter them. To bargain you need to hear what is important to the other, to know what you have to offer in their opinion.
Even when speaking, your listening is crucial to know if you're being understood (like an error message); and to notice the other's perspective (e.g. how they interpret terminology) so as to adjust to it. To persuade you need to hear and understand objections to counter them. To bargain you need to hear what is important to the other, to know what you have to offer in their opinion.
The smartest people I've met listen like a hawk.