IT is a generalist field. Techs don't shy away from things they don't yet have experience with, and as long as the machines bind to the directory without hassle, that's all the administration they should need.
> Techs don't shy away from things they don't yet have experience with, and as long as the machines bind to the directory without hassle, that's all the administration they should need.
lol what? how many IT support orgs have you been in? how many have you had to run? Most of my (local) techs had room temperature IQs, and many of the outsourced help, be it in India or NYC, wouldn't do jack until you told them exactly what to do. IT lends itself extremely well to specialization because many fields are so deep that you almost have to specialize; no way I'm trusting a random Linux admin to handle BGP, nor my Network guy to fix my deep-in-the-DB SAN problems.
Plus there is an entire galaxy of software that would have to be ported, made to work, and made to work in ways that satisfy compliance requirements.
Then there is maintenance, updates, RMAs, and training.
It's a big, demanding, ruthless market, and Apple knows this -- and is why they haven't bothered to enter it.
