This is a pattern I see everywhere. The last time I purchased Verizon FiOS, there was a big $25 per month advertisement. I purchased it. Later, I realized it is only for the select 5g plan. I have to 5g plan, but later I realized it is only for the "selected" 5g plan which I don't qualify.

They didn't mention it during the order, I only realized that on the first billing.

The only solution is to make sure all tipping, taxes, etc. is included in the menu. Unless it is codified I am not sure anything is gonna happen soon.