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One of the many values of a good communications team is that they communicate in both directions. They’re not just mouthpieces for the company, they know the customers and users and market as well. A good comms team will tell the company when users are confused about something; a great comms team will tell the company _before_ users get confused at all.

By shutting down the comms team, Musk isn’t just saying that he doesn’t want to play by corporate communications rules, he’s saying that he doesn’t want to _listen_ to anyone, either.



comms teams are great, but how hard is it to post a simple straightforward writeup about the upcoming change? heck he even announced a bunch of other stuff from his personal account before, even promising to put stuff like this up for voting. confused




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