> Regular computer users are fin and like these UI changes.
Why would you think so? It's not like any vendor goes and asks them about it, before making a UI overhaul.
In my experience - which I recognize is anecdotal - they absolutely hate those changes, even more than professional users, because it's even harder for them to find their bearing again. Non-tech-savvy people in particular don't have the experience and developed mental models to pin-point and describe the sources of their dissatisfaction, so they round it up into "tech sucks" or "my computer is slow, maybe it has viruses, I probably need a new one".
Why would you think so? It's not like any vendor goes and asks them about it, before making a UI overhaul.
In my experience - which I recognize is anecdotal - they absolutely hate those changes, even more than professional users, because it's even harder for them to find their bearing again. Non-tech-savvy people in particular don't have the experience and developed mental models to pin-point and describe the sources of their dissatisfaction, so they round it up into "tech sucks" or "my computer is slow, maybe it has viruses, I probably need a new one".