I'm glad that they don't. Otherwise I would have my 75 year old father-in-law on the phone panicking every five minutes. He insists on having his own computer and after five years of dealing with his constant issues I convinced him to move to a Mac. Now I only get the calls a couple of times a year.
They can stop opening sites and emails that give them malware. If the person who sent it to them in the first place was a friend, they can also tell it to their friend. You don't have to be a seasoned software engineer to understand that.