If you had an airport flight why would you ever be waiting for a taxi instead of having pre-booked one?
Uber, at least in my city, has given us a lower quality, less reliable, more expensive service. To the point that it's physically impossible to get a car at certain times of day.
With Uber, instead of pre-booking a taxi and the company making sure they have someone available or otherwise notifying me. I basically have to gamble that a driver happens to be using Uber and is willing to take an airport fare. I won't be able to make alternative arrangements because by the time I find out whether or not there's a driver available It'll be too late.
In my experience, prebooked taxis in large cities frequently simply don't show. I can't even begin to guess why, except that there's so much demand there's no negative consequences to not showing.
I'm sure something like a black car service is more reliable, though I don't know from experience. Small cities are much better with prebooking since it's probably harder to find another customer.
But with Uber there's always a driver around somewhere nearby in a large city. They might take 15 min to show but who cares? It sounds like you're in a smaller city where it's less reliable though.
Uber, at least in my city, has given us a lower quality, less reliable, more expensive service. To the point that it's physically impossible to get a car at certain times of day.
With Uber, instead of pre-booking a taxi and the company making sure they have someone available or otherwise notifying me. I basically have to gamble that a driver happens to be using Uber and is willing to take an airport fare. I won't be able to make alternative arrangements because by the time I find out whether or not there's a driver available It'll be too late.