In most places it is hard enough to even get an Hausarzt to being with. You might just be lucky to live in a bigger city where you have the ability to choose.
>You should change your Hausarzt. They can be so careless only because enough people tolerate such behaviour.
LoL ok, just that GPs have no shortage of patients, but the other way around so since they're on such high demand and in low supply they can get away with many things. The market is in their favor by far.
I just send an email what I need, they reply to me the same day or tomorrow that it's ready to be picked up. I got there, and get it in 2 min.