Mine was a 2018 Q5. Had a central knob, which I thought was nice for navigating around the screen. But yeah, overall the software and system was pretty lousy. In fact, I was _never_ able to get it to connect to my carplay (or whatever I was supposed to do) to show a map. My wife had that working with her phone. But I couldn't do it! I also couldn't charge my phone and stream music at the same time. And obviously, the software - which already seemed behind the times in 2018 - was never updated in four years. I got in the habit memorizing entire routes from my phone before I drove. It's interesting now to have a car where the map is front and center.

First thing I did with this Tesla is turn off the heated steering wheel for my driver profile. My hands sweat easily, so it was undesirable.