2008, pre-smartphone we were staying at a hotel in Osaka. We asked the English speaking concierge where we could do our laundry.

Unexpectedly they sprung up and walked us 3 solid blocks to a near by laundromat. It was the most amazing service I have ever received.

We spent 2 weeks traveling around the country and this was our experience in a nutshell. Everyone was so kind and helpful.