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> I've found these cloud editing solutions great for working with your colleagues but terrible for collaborating externally.

You can blame this on your O365 admins rather than Microsoft. For admins who want to generally restrict external sharing, it can even be limited to select Document Libraries. https://learn.microsoft.com/en-us/microsoft-365/solutions/co...




It is admins that are to blame, but not making easy for an end user to get permission to share something is on Microsoft.

Also not just Microsoft is at fault. Using Google docs to share with a company that doesn't have Google docs is just as painful.




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