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> Presumably your integration will automatically create a ticket from the TODO.

Creating the ticket tracking a work item is known for creating the ticket that tracks work items.

The process is also the epitome of automation, because it requires zero automation to filter TODO items and only requires clicking on a button to create the ticket.

There is no salvageable excuse for this nonsense. Work items are created in tickets. TODO items just track copouts and noise.




The TODO serves as a ticket. If you have to interface with non-developers who can't function without pretty UIs then your automation can duplicate the information into a ticketing system, but otherwise a TODO is all you need; right in the place you want it.

If it is going to be one of those things you never intended to fix, then feel free to not mention it anywhere. Not even a ticketing system benefits from tickets you don't intend to fix. Something you don't intend to fix is noise anywhere it ends up.




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