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In my experience there are two main reasons:

1) People don't receive formal training in logic and argument formation.

2) People don't properly calibrate their own emotion or take into account the listener's emotions when deciding how to make their argument.



In the University I studied the very first course, for anybody wanting to study there, is about logic and epistemology. It makes wonders.

Lots of people keep asking: "what do I need it for, I just want to study X". They just don't realise how important that is.


Disagree with (1), no formal training is required to communicate well, although no doubt it can help if you don't learn it from other sources.




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