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There are several reasons why they wouldn't want to associate with a public server.

While the verification green check mark is nice, it is much better to have PR hosted on toot.company.com instead.

Furthermore, there's the "who can see what" - https://restoreprivacy.com/mastodon-privacy-issues-risks/

> Because these messages aren’t end-to-end encrypted, the server owner can read everything in plaintext.

(See also https://github.com/mastodon/mastodon/issues/18079 )

That's a BIG "companies should be hosting their own servers."



Exactly. You're not going to go find Hertz on mastodon.social to complain about your rental car booking being screwed up, any more than you would expect to reach their helpdesk through hertzcustomersupport783@aol.com.




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