With this issue I think it’s just they’re in move fast break things mode still. Probably feeling the heat from the competition and focusing on competitive features.
But as a user, my impression is that they don’t consider this feature to be existential enough to have a smoke test for. And I do.
That's very generous. Yes they're moving faster than before, but for a while it seemed like they didn't have any developers at all. Instead they spend an insane amount of money on marketing.
And for a long time (I'm an early v1 user) what they did deliver was miniscule, ignoring a lot of the feedback from core users about basic issues. Some of the "new" features being released recently even existed in early v1 releases, e.g. the screen sharing which used to work fine locally, but now doesn't anymore because it "needs" to go via their cloud.
The break stuff unintentionally too though, so you're right there. For a few releases they even broke the core writing feature - lines and drawings would be drawn all jaggy - and the fix took forever.
The marketing worked and tricked me into buying one, but it's clear to me now that reMarkable is first and foremost a marketing company, tech and users come second. I won't be spending any more money with them.
Thanks for explaining. I definitely don’t want to have a “connected” or “cloud first” experience. If I wanted to get locked in with a cloud, I would probably to find bigger players, at least they are more likely to be around in few years.
But as a user, my impression is that they don’t consider this feature to be existential enough to have a smoke test for. And I do.