The consensus from folks in my circle is that the quality of Made products has dropped off entirely. The timber has visible machining marks, joins are not square, product finishes differ a lot from the photos.
I can imagine that during their boom period they flogged a lot of production orders off to cheap factories to meet demand.
I wonder if they have taken a reputation hit and customers are moving off their products, and not so much a cost of living adjustment that is impacting their sales. I suspect that their customers tend towards higher income brackets and are not as impacted by cost of living rises.
It sounds to me like management is refusing to take responsibility for the situation, but at the end of the day they should not have taken on orders that they could not fulfill to a high standard of quality.
I've seen many companies fail in this way. They see dollars signs and loose their way. Companies that make it long term focus on quality and customer satisfaction not maximum sales or taking advantage of a temporary peak in demand, at the cost of quality.
I can imagine that during their boom period they flogged a lot of production orders off to cheap factories to meet demand.
I wonder if they have taken a reputation hit and customers are moving off their products, and not so much a cost of living adjustment that is impacting their sales. I suspect that their customers tend towards higher income brackets and are not as impacted by cost of living rises.
It sounds to me like management is refusing to take responsibility for the situation, but at the end of the day they should not have taken on orders that they could not fulfill to a high standard of quality.