I used to work for a big international company (+100k employees) that heavily used and depended on MS Office and migrated to Google Workspace. There was a lot of hesitance on the migration and also keeping the users engaged using it (I think that most of the people can not even imagine that there is something else besides Word and Excel) and it was one of the most successful decision I had seen for the users.
There is this irrational fear to stop using MS Office and to me the fear is now having to use it. I am not working with that company anymore and having to deal with Office again has been painful.
I just took a new job at a company that uses Workspace and it drives me nuts for two reasons. The biggest is that Sheets is awful compared to Excel.
The second is having work in a browser tab. It’s so much easier to keep things organized when switching around between programs when you have an actual app.
Most operating systems let you use selected web sites as faux apps, and they get their own window and taskbar icon etc. it’s great for me to have GMail have its own window instead of buried within Chrome
There is this irrational fear to stop using MS Office and to me the fear is now having to use it. I am not working with that company anymore and having to deal with Office again has been painful.