You can do service requests in the app for help with stuff that’s not working. Worth a try. Spotify does pick up my playlists ¯\_(ツ)_/¯.

They may give you help over text, or push a software update for you, or if warranted even send out a mobile tech or have you bring the car in to be looked at.

There are some short sellers spreading misinformation about Tesla service being bad, but that hasn’t been my experience at all. I hope it gets better for you.