My point is, that while some people will always be on the extremes, I think this is very much a case of a vocal minority (i.e. the people complaining they should not need to do anything except provide a resume), and many people fall into believing that represents the majority. I posit that it does not, and only seems that way. Sadly, we all only really have anecdotal evidence and our own experiences to draw on for this, but still believe there is a middle ground to be had here. As with any middle ground, of course some will always be unhappy, such is life. Optimize for the majority, not the extremes.