> we no longer are having this issue as often as before due to various improvements.
Doesn't sound like it was completely resolved. In fact, it sounds like Google may have treated it as a "squeaky wheel," and only that library is getting better help.
In any case, I think that HN (@dang) should honor her request; regardless of its resolution.
I would suggest that the letter is great, and should be made more available, sans the identifying information.
I'd suggest someone try and get her permission to host an anonymized version of the page, on a different server that could handle the lurve.
Doesn't sound like it was completely resolved. In fact, it sounds like Google may have treated it as a "squeaky wheel," and only that library is getting better help.
In any case, I think that HN (@dang) should honor her request; regardless of its resolution.
I would suggest that the letter is great, and should be made more available, sans the identifying information.
I'd suggest someone try and get her permission to host an anonymized version of the page, on a different server that could handle the lurve.