>Search would be infinitely better if they actually fucking respected literal mode and stopped trying to treat me like an idiot with no attention span. Having search results that contain one out of like 8 words in my query and asking me if I want to include others and then when I say I do still showing me results without them is broken UI and not a user problem.
Agree verbatim in this specific situation is likely answer, though did not point it out since they clearly think they understand how to search; verbatim has been an option as long as non-verbatim search has been used by Google.
Beyond that, complaining Google does not do XYZ misses the point. Google is a search engine designed for the average user and the average user does not want verbatim search. They also do not want: advanced search operators, true Boolean search, regular expressions, API access to search, open source code, real-time streams of pages Google’s crawling, etc.
What they do want and always have is natural language based searches in there language of preference with clarifying responses from the search engine in natural language; that is, they want to treat a search engine like a person and be treated like a person; which was odd that they referenced Knowsmore, since Knowsmore [1] used keyword based searches, not plain language searches.
Google is not the primary problem, the average user is the issue. Unless people realize that — they’re fighting in a war they do not even understand.
To make it even more clear, Google is easily able to detect and block users blocking ADs, but they do not. More than 60% of users still don’t block ADs; not because they love ADs, but because effort to figure it out simply is not worth it to them, they like ADs, etc.
>What they do want and always have is natural language based searches in there language of preference with clarifying responses from the search engine in natural language; that is, they want to treat a search engine like a person and be treated like a person
I agree with you but Google is not yet at that point where it can act and serve people like an Answer Machine that knows everything; both the people's preferences and the perfect answers.
>Google is not the primary problem, the average user is the issue. Unless people realize that — they’re fighting in a war they do not even understand.
Again I agree that casual users are the problem but how we can help them? This is the The Innovator's Dilemma[0] where if we ask casual users what new stuff they want from Google Search, they will answer "nothing". Because even they themselves don't know how their UX can be or should be improved and on top of that they are satisfied with Google's mediocrity. They would just respond "Google is Google".
>Beyond that, complaining Google does not do XYZ misses the point. Google is a search engine designed for the average user and the average user does not want verbatim search. They also do not want: advanced search operators, true Boolean search, regular expressions, API access to search, open source code, real-time streams of pages Google’s crawling, etc.
Complexity of constructing "complex" search queries needs to be simplified so casual users can use such features and queries.
Use Verbatim?