I was working for an EHR (electronic health records) software company a few years ago, and we had a presentation by a doctor. He was around 60-70 years old, and he was talking about his experience with our EHR.
He said "before EHR, I would look at the patient while they talked and my hand wrote on a piece of paper. Now, I'm listening to them while typing into a computer. I used to have at least one patient cry a day, now I can't remember when someone last cried."
Doctors know it's feels crap, it feels crap for them too, but they do it because it saves them a bunch of hours and mistakes every single day. We need a better EHR experience, though.
He said "before EHR, I would look at the patient while they talked and my hand wrote on a piece of paper. Now, I'm listening to them while typing into a computer. I used to have at least one patient cry a day, now I can't remember when someone last cried."
Doctors know it's feels crap, it feels crap for them too, but they do it because it saves them a bunch of hours and mistakes every single day. We need a better EHR experience, though.