This isn't about truth-telling, it's about impressing enterprise prospects with the _relative_ and self-described simplicity of a basket they are considering putting some/most/all of their apples in.
Given Gitlab's fairly transparent chronicling of what they've learned and how they work, I disagree. One of the things I like best about Gitlab (as an organization) is their ongoing effort to conduct business and process learnings in public, and share them.