It depends on what you're using it for. Maybe it's the best for finding things like restaurants, looking up business hours, reviews, things like that. Basically a spatial view of points of interests. But as a map I find it very lacking, mainly because of their color scheme, but they're also missing data lite small roads, paths, small lakes. White roads on light gray is difficult to see, and overall it's very low contrast. Which is strange, because they have bragged multiple times of using ML to automatically classify areas and coloring them correctly, but it's only used when zoomed out.
Here Maps is best out of those screenshots, but none of them are great.
What I can't stand about Google Maps is how it hides so much stuff if you're not zoomed in 1000x. The worst time was when I was trying to trace a 100km long logging road in northern British Columbia to get to a provincial camp site on a lake, but as soon as I zoomed out to get a broader picture it would disappear. Even though that was the only road within a 15 km radius. Nope, you can only see a 1km section at a time, and it's so thin and low-contrast that it's barely visible.
Next time you need to map out roads like that, try Caltopo. For any _map_ use cases, things like Caltopo and Gaia are miles better. Google Maps is great for following directions they give you, or finding businesses and well known places, but it's a horrible map in any other context.
Maps on Android for me became painfully slow. Every time I went to use it, I'd stare at a half-drawn screen for ages. I had a few year old flagship Android phone and that sort of experience was just silly. Google has heaped more and more into Maps, trying to make it do everything, and it has become a resource hogging monstrosity. When I open Maps, I want to quickly search for something and then likely navigate to it. Not wait for even the screen to get drawn, then wait for autocomplete, then wait for the map to draw, etc.
There are also some really bizarre choices in how the UI works. I don't remember exactly, but I believe when you search, you get a wildly zoomed out regional view, and then when you click on a specific result...you're still stuck at the very zoomed out view. So in order to see if you clicked on the right result, you have to pull the map waaaaaay in.
I just found myself baffled at how bad the usability was. Did the people running Maps actually watch people using their product?
Yes, Maps is the best I've used. I had Apple maps on the other day. I knew the area and knew I was close to the destination. A left turn and about 100 yards down the road. Apple wanted to take me nearly a mile north and then loop back. It does that kind of stuff all the time.
I haven't compared Google Maps to a dedicated device like a Garmin. I wonder how that would do.
My biggest fear, that’s already half realized, is that enough mapping companies go out of business that a ton of map building knowledge just vanishes and it takes decades to have decent solution rise again when Maps finally goes under.
I fear that in particular for local mapping, as right now outside of OSM the only companies putting serious effort in maps are US and China based (to my knowledge at least)
I would switch to Apple Maps if there was an easy way to use it on Windows. Apple has no supported Maps website, though you can view Apple Maps through DuckDuckGo. But that's clunky and doesn't solve my use case of mapping routes on my desktop computer and then pulling them up in Apple Maps on my iPhone.