I just forwarded the email to them. I will update what happens once its sorted out. I am hoping this is a mistake on my end, because it would suck so much to move all the stuff from cf, this is pretty much the ONLY issue I have had with them in the last 6ish years of using and recommending them to everyone.
That's not really an explanation. An explanation would be something like, "we discovered that you (lied about your identity/used your website to organize or commit criminal activity/etcetc.) - literally anything that gives the user enough context to figure out if this was an accident or a misunderstanding and defend themselves.