This conversation is like listening to some executive's over-caffeinated assistant trying to help her boss's overly Xanax'd therapist. Not sure what the take-away here is other than Eliza is such a lazy program. It just falls back onto open-ended questions when confused and doesn't really do anything productive at all.
Using open-ended questions and parroting mirrors what good human listeners do. We treat it as lazy only because we know that in this instance it happens because it's the easy way out of a situation where the program doesn't have another response.