> I'm not sure why we have to jump so quickly to "I found data that refutes this, is this person lying or is the data wrong?".
I don't think it's that people are jumping to it as much as people are trying to identify what's actually going on. The solution for "this problem is happening more often" is different than for "this problem appears to be happening more, but is actually happening less". Applying a process change for what was a perception problem might actually make things worse. It's important to identify the problem so the correct fix can be determined.
Even if this actually is a problem but the national data belies that, that could be useful in pointing towards the problem being more localized to Iowa, and differences in that area can be looked for.
I don't think it's that people are jumping to it as much as people are trying to identify what's actually going on. The solution for "this problem is happening more often" is different than for "this problem appears to be happening more, but is actually happening less". Applying a process change for what was a perception problem might actually make things worse. It's important to identify the problem so the correct fix can be determined.
Even if this actually is a problem but the national data belies that, that could be useful in pointing towards the problem being more localized to Iowa, and differences in that area can be looked for.