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Ideally they'd encrypt the customer content with a key provided by the customer and destroyed when the customer requests account deletion. The customer would still be able to use their key to decrypt backups that they get prior to the request. If the customer changes their mind, they just upload the key again (along with the backup, if necessary).

Of course, this means trusting Atlassian to actually delete the key on request, but there's not much reason for them not to.



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