The OP is not alone in being screwed over by Google. I mean, your small business can get absolutely wrecked by them, and they don't seem to care. There appears to be out of control malicious targeting, blacklisting, suspensions, banning, shadow banning, and privacy violations without accountability or due process.
The opinions of many is that Google is very unreliable, unless you are a big enough customer for them to care. It gets really weird when you start paying for various Google services, but apparently are not paying enough. There can be an expectation of customer service and support, that is not there.
Even worse, if you are not big enough to matter or paying them enough, seems you can easily get stepped on (to include odd suspensions). Your business revenues can possibly decrease, where you thought previously it would been a good idea to use Google services and products.
Very good argument, as a small business, not to rely on Google. Find other ways, with better customer support and less weirdness. Have low expectations of Google, like you would street gangsters in the hood squeezing local unsuspecting businesses for cash.
The opinions of many is that Google is very unreliable, unless you are a big enough customer for them to care. It gets really weird when you start paying for various Google services, but apparently are not paying enough. There can be an expectation of customer service and support, that is not there.
Even worse, if you are not big enough to matter or paying them enough, seems you can easily get stepped on (to include odd suspensions). Your business revenues can possibly decrease, where you thought previously it would been a good idea to use Google services and products.
Very good argument, as a small business, not to rely on Google. Find other ways, with better customer support and less weirdness. Have low expectations of Google, like you would street gangsters in the hood squeezing local unsuspecting businesses for cash.