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A short answer for Germany would be: the system is operating at its absolute limits. The results are employee burnout and bad reliability.

An example: a few years ago, they introduced a new way to reduce delays caused by trains arriving so late at their destination that they cannot make their scheduled return trip. This is the so-called "Pofalla-Turn", named after the manager who supported it: if a train has a delay of over 30 minutes, the train will often just stop at some station and the passengers are told "the train ends here". They then have to figure out their journey using alternative trains.

Just imagine this happening on a flight. I often witness completely helpless tourists lost at my local rail station who don't speak the language and cannot understand why the train they have an expensive ticket and reservation for just stopped, drove back, and left them stranded here.

If you are meeting/visiting someone in a city more than 200 km away, and if you tell them that you plan to take the train, the usual response is: "Oh, good luck".



Amtrak does that sometimes (the train and/or crew die on the rails) but then they produce a bus from somewhere and get you to your destination.

At least in the US, once a company has accepted you on your journey they have to eventually get you to your destination, or get you to agree to give up. One time the train even stopped and told people trying to make a connection to get out; they'd called taxis to meet the other train.


I don't live in Germany, but I'm pretty sure they'll be another train available. Probably in about 30 minutes (or less if the train is so late that the next train has caught up with it). The inconvenience is having to get off of one train and onto another.


The crew dies on the rails!?


> the train will often just stop at some station and the passengers are told "the train ends here". They then have to figure out their journey using alternative trains.

In the Czech Republic, what would happen in that case would be that the railway company would shuttle the passengers to their destination using buses. This doesn't happen in Germany?


The typical scenario is that passengers can just take another train. Depending on the ticket, the railway is responsible for refunding cost for alternative transportation (EU law), but there can be frustrating edge cases where people are left stranded, because there is no alternative, but a lot of bureaucracy. The railway may be responsible for refunding accommodation then, but I think this would not necessarily be the case for monthly tickets, student tickets and so on, when there is no explicit booking for a canceled train like with a regular ticket.


My most memorable train experience in Germany was when Deutsche Bahn left me in Munich in the middle of the night. I had a connection there but my first train was ~10 minutes late, and my second train had already left. So I spent the whole night at the train station until ~5am when I could catch another train in the direction I needed. I've taken many train trips in the Czech Republic, and that has never happened.


I never take the last possible connection of a day, because of this risk.


DB will pay a Taxi or Hotel in such cases. Just had them pay my Taxi home last week.


What I meant was that the buses are provided if there's no other option, like another train.


In some cases, but not always. Probably depends on multiple factors.


The ticket you bought has a ToS attached to it, but basically it boils down to that DB is only required to get you from A to B, but you're not entitled to any specific mode of transportation other than "preferably by rail". While the train may have ended surprisingly, since other trains are still running, DB's opinion is that you can figure out the rest.


> if a train has a delay of over 30 minutes, the train will often just stop at some station

I've seen that happen in London, sadly, although it's less of a problem given the general frequency and other alternatives (bus, etc.) Also the "if the train is going to be delayed enough to cause payouts, just take it out of service before the deadline" trick.


In London it's often done to try to stop the "no bus for an hour then 3 come along at once" phenomena and even out the service. Personally I think it's a big improvement over the alternative.




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