> Chatbots will probably get there some day - but it will take some big improvements in NLP.
They write copied platitudes, they will follow their checklist no matter what, they will usually not help at all except for wasting time and they hardly speak your language. Honestly, they emulate first level support quite well already.
They write copied platitudes, they will follow their checklist no matter what, they will usually not help at all except for wasting time and they hardly speak your language. Honestly, they emulate first level support quite well already.