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I see it the opposite way. I send a business email, it does not arrive, or it arrives after 20 minutes. When using the company's gmail, I cannot get any diagnostics - is it stuck somewhere in the queue? on their side, on our side? is it being greylisted? when will the server retry and the greylisting will allow the email to pass? is the target mailbox full? was there a TLS problem with the primary MX server and the backup one was used? When using my "hipster solution" (actually Postfix) I just grep their domain in mail.log and immediately see what has happened; I can use postqueue to retry or remove the email from the queue, etc.

AFAIK there is some interface in business gsuite, available only to domain admin and not regular users, where a limited subset of the above can be done.

The same applies for inbound email too -- they claim they are trying to send me an email, or getting an email from something like a network printer fails. Good luck trying to find inbound email logs for the entire gmail.




Point is Gmail etc would work without you being a Unix admin. I didn't know emails in and out of Gmail get stuck so often.

Besides, there's a bounce email that describes errors.




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