That sounds weird to me. There was no "HN team" before I started working on HN in October 2012 - just pg, and no one would have referred to him as "the HN team".
The HN team originates in April 2014, when I became public as a mod. (That's not early in YC btw.) In that case you're talking about me (and possibly Scott), and while I guess it's dangerous to make strong claims about some meeting I don't remember, there's no way we would have "explained how the ranking algorithms worked" in such a way that you could game HN. That's precisely what we would not have done. I've worked way too hard on that shit to blab about it and see all that sand run through my fingers.
I also doubt that we'd have told you "the best times of day to submit"—people ask us that all the time and the stock answer is we have no idea, there are all sorts of dodgy analyses out there, and you can take your pick.
As for helping you by editing text, or emailing people when their stuff shows up on HN's front page, yes—I do that frequently for YC founders, non-YC founders, and non-founders.
Perhaps it was just our batch, but there was a long discussion about how the algo worked amongst founders. Admittedly, you + Scott were not there. Some partners were and the discussion was seeded by them, but I don't remember how much they contributed vs. others in the group.
Edit: Apologies if this came off as accusatory. Was trying to make the point that they don't have control of the media, but instead are just flawless in their use of it.
In that case it was the blind leading the blind. The advice that founders give each other about how to game HN routinely backfires. Unfortunately, people are so conditioned to conflate "feels like it should work" with "actually works", that no matter how much we repeat the contrary it seems to have little effect.
Thanks for the reply - you had me wondering for a minute what the hell I wasn't remembering.
> Unfortunately, people are so conditioned to conflate "feels like it should work" with "actually works", that no matter how much we repeat the contrary it seems to have little effect.
Thank you for this. This sentiment applies to so much online, especially in the field of online content, social media posting and conversion rates.
What feels like it should work is not the same as what actually works.
This site was posted on here at some point and it made me mad because everything the guy recommends sounds awesome, but where is any proof that it actually improves sales?
https://examples.roastmylandingpage.com/
This is interesting. I have not done a launch or a Show HN post in some time but back in the day HN was pretty easy to game: three rapid upvotes from unrelated accounts and IPs got you to the bottom of the front page (I did not use sock puppets ever, instead just asking geographically diverse friends to upvote the post immediately after posting it). If the content was mildly interesting you got to see it spend some time at the top. Posting when the New page had a longer delta T between the top and bottom post was also helpful. I definitely got a lot of front page time for what I now consider fairly mediocre content.
That's not really the "HN team," though. What you're describing that the partners did is scummy, but makes sense when you realize that partners and dang have effectively an adversarial relationship when it comes to the quality of HN. People invested in you have strong reason to try and ensure your popularity here; they very well could have just tried throwing tips at you to get you to manipulate the site better.
Most people can't stare at the News source for an hour straight without getting a headache, let alone a rich investor type. They wouldn't find much of value in what's been publicly released of it, anyway (the released source is ancient and includes little as far as quality control goes).
If what you're saying is based in truth, you were probably just getting tips from someone with a strong financial incentive to have brute forced their way into understanding the site the manual way (throwing posts at it) rather than someone who had any genuine inside knowledge.
Me too -- dang has given me valuable feedback about what kinds of things to post, and how to focus and frame posts so people will find them useful and interesting, how to save and respect people's time, and how not to overwhelm or tire people out so much. Much of that advice applies to writing and life in general, not just posting to HN! And he's even done kind favors like correcting an embarrassing typo I made in quote of a transcript that accidentally inverted the meaning of what the person was trying to say, when I only noticed it after the paint dried.
> As for helping you by editing text, or emailing people when their stuff shows up on HN's front page, I do that frequently for YC founders, non-YC founders, and non-founders.
Fact: dang's helped me a few times with this when I've goofed with my own comments, and as best as I can tell, I'm not a founder of any kind.
Indeed once you understand that the moderators are helping people with brand management and suggestions at the very least, and the extent to which this occurs is hidden, they lose the ability to claim neutrality and open themselves up to lots of questions about what else they're doing
That's a result of actions taken not some kind of theoretical argument.
> open themselves up to lots of questions about what else they are doing
Is there a name for this pattern?
1. Observe that a human is taking some action to more effectively do their jobs… but in a way that has some risk of being unevenly applied or also self-beneficial.
2. Conclude that this action is itself malfeasance.
3. Conclude that this person merits generalized distrust.
I see this all the time in comments on (for example) youtube. I struggle to see how social cohesion could survive in a world where more people do this: If you lose trust by doing your job well, then its harder to motivate yourself to maintain others’ trust that you’ll do your job.
It depends what you think their job is I guess. I never imagined that forum moderation would include helping brand management for forum users - in fact I'd say those two behaviours are in direct conflict with each other.
If your job is forum moderation and you do that well great. But if the same people use those same accesses to give some forum users help over other forum users without any transparency then there is no illusion of neutral moderation and this whole forum just may be undisclosed pr/ brand management whole people are discussing companies/jobs/tech in a way that might bias others.
I haven't read anything on the site providing brand management to some users. Was that disclosed somewhere? How could you trust any post talking about a new company or having to do with companies in general if some are getting assistance to boost their reception and others aren't?
I think their job is maintaining the health and ambient trust within the social system that is HN -- keeping HN a place people generally want to keep coming back to for thoughtful conversation. Assuming thats reasonably close, lets look at the activities we're talking about:
> As for helping you by editing text, or emailing people when their stuff shows up on HN's front page, I do that frequently for YC founders, non-YC founders, and non-founders.
So there are two categories:
1. Helping clarify each others messages.
2. Letting people know when something is happening that concerns them.
Why do they not disclose this? Suppose you have two friends Alice and Bob. Suppose Alice tells you that about something Bob said which really upset her. Would you:
A. Commiserate with Alice by telling her about something ambiguously untrustworthy that Bob said.
B. Reply to Alice by comparing Bob unfavourably to Frank.
C. Listen empathetically to Alice and then when she's vented, offer another more charitable interpretation of Bob's words.
D. Later, let Bob know that Alice is upset with him and he might want to chat with her.
I bet most folks would advocate options C and D. Yet that is is basically doing "undisclosed pr/brand management" on behalf of Bob. It is pretty much the same as what dang says he does for HN. I don't think HN discloses this for the same reason that they don't disclose a habit of holding doors open for people -- I assume they don't remark on it because it seems unremarkable to them.
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Your words like "neutral", "give some forum users help over other forum users" imply a strict duty to avoid cooperative behaviour in favour of competitive behaviour. I don't think that duty is nearly so strict.
This is probably the crux of the problem, the scenario you're describing is based mostly on assumptions of your own - like 'brand management' (whatever that is) and 'secret'. See for instance https://news.ycombinator.com/item?id=29231229
As with any online thing made mostly of people, there are lot of not entirely obvious things about HN, both good and bad. It's not the Brand Management (whatever that is) Shadow Council you seem convinced it is.
There are wheels within wheels in this village, and fires within fires! When Reverend Hale comes, you will proceed to look for signs of witchcraft here.
You mean he ought to spend his limited time picking random comments from unimportant people that noone wants to read and help edit those comments, so that the world becomes more fair and just?
FWIW dang was extremely helpful when I had an issue. He worked with me to resolve it, rather than take arbitrary executive action. I don’t credit any accusation of dang playing favourites to YC founders. Basically, there is no level of assistance higher than what I received, therefore there is no way someone is getting preferential treatment. There’s simply no more that could’ve been done.
Note: I wasn’t completely happy with the outcome at the time, but I respected the decision. I hindsight I agree with it too.
The HN team originates in April 2014, when I became public as a mod. (That's not early in YC btw.) In that case you're talking about me (and possibly Scott), and while I guess it's dangerous to make strong claims about some meeting I don't remember, there's no way we would have "explained how the ranking algorithms worked" in such a way that you could game HN. That's precisely what we would not have done. I've worked way too hard on that shit to blab about it and see all that sand run through my fingers.
I also doubt that we'd have told you "the best times of day to submit"—people ask us that all the time and the stock answer is we have no idea, there are all sorts of dodgy analyses out there, and you can take your pick.
As for helping you by editing text, or emailing people when their stuff shows up on HN's front page, yes—I do that frequently for YC founders, non-YC founders, and non-founders.