- "Hey, I saw a statistic that females are anxious about taking taxis at night in France. Why don't we add a feature to let people share their locations with others?"
- "In London taxi drivers have to pass The Knowledge, a test on roads! Have we considered adding a similar pre-requisite test for drivers in that city?"
- "I noticed a lot of drivers on Reddit have been complaining that the tips aren't viewable on the app, but we have the data. Why don't we add that to the drivers UI?"
Etc... The sources of this information would be user channels like Reddit, taxi-related news sources in countries you operate in, and keeping up to date on legislation. Sure you might not have the ability to make any of these changes yet but if you stay ahead on these factors it's definitely the way to move into a position where you can have that level of impact.
- "Hey, I saw a statistic that females are anxious about taking taxis at night in France. Why don't we add a feature to let people share their locations with others?"
- "In London taxi drivers have to pass The Knowledge, a test on roads! Have we considered adding a similar pre-requisite test for drivers in that city?"
- "I noticed a lot of drivers on Reddit have been complaining that the tips aren't viewable on the app, but we have the data. Why don't we add that to the drivers UI?"
Etc... The sources of this information would be user channels like Reddit, taxi-related news sources in countries you operate in, and keeping up to date on legislation. Sure you might not have the ability to make any of these changes yet but if you stay ahead on these factors it's definitely the way to move into a position where you can have that level of impact.