As someone who runs his own consulting business, if I had clients who didn't know what they were doing and abusive towards me, I'd drop them in a heartbeat. The original poster on reddit isn't going to garner any sympathy from me.
I'm a consultant too, and I've had the occasional abusive client just like everyone has at some point. And who hasn't had several clients who were just oblivious to reality?
I've kicked them to the curb as soon as possible, but not before sending them their source code (at least up until the last commit paid for), server passwords, backups, assets, and whatever else I can find.
I've never, ever, deleted anything or brought a server down just because I was angry at them. And thank goodness too, because half of the time they come back after they've had a chance to cool off.
Presumably, if you are professional about it, you'd send them some boiler plate about changes to your service offering or some such, and then nicely hand them back all their files, etc. If you can't see that getting emotionally involved in client management is daft regardless of provocation, etc., then you are running the risk of serious reputational damage (as the web host at the center of this issue is currently finding out)
Sorry, but there was a guy earning millions just because he had the worst customer support. That was his job, to be rude, aggressive and an ass to customers. Really google even changed it's algorithm due to people like him.
Telling everywhere, that domain abc.org sucks would result in domain abc.org beeing ranked top, heh. At least it was a creative way of fraud and motivated google for a move, otherwise google would have lost reputation due to that guy too.
Yes, and that guy (Vitaly Borker of DecorMyEyes.com) has now pled guilty to two federal counts of sending threatening communications, one federal count of mail fraud and one federal count of wire fraud.
Yes and it's good that he finally gets into prison for acting like a fraudster. Don't see a reason to downvote me because you don't like him. No logic in there.
Sorry don't judge without hearing an opinion.
I don't share that guy's mindset. I've just pointed that the bad guy business model exists due to google's ranking algorithm, which has changed recently.
However it's clear that this is very bad practice and shouldn't be tolerated by the public.
If you do that you might loose important information.
I tried to downgrade my bitbucket subscription to the free plan back before they sold the company, but when I did I just got some error back saying that paypal couldn't charge me 0 dollars.
So I filled a bug, tried again a month or so later and when I still couldn't unsubscribe (I wasn't the only one who had that problem, two others also commented on the bug) sent him a very nasty email, threatening to report him to paypal as a fraudster (impossible to end subscriptions would be a classic fraud technique).
If he had brushed me of rather than told me that I needed to turn of the subscription from paypal I might have ended it right there.
