Blockbuster v Netflix is odd though, in that Blockbuster actually did pivot to the DVD by mail subscriptions really well.
Well at least operationally it was a good product, and imo better than Netflix's, but I have no idea if helped or hurt them financially.
But Blockbuster's established sources for content/disks should have been an advantage against the stories of Netflix having to go buy retail copies of movies in cases of uncooperative distributors.
It was just Phase 2 and moving to streaming where they fell so far behind. (Plus Redbox's uprising didn't help, which is a separate failure to pivot.)
That wasn't necessarily inability to steer. Blockbuster had an opportunity to own Netflix at one point and said no. Just like Docker was given a chance to steward Kubernetes and decided to compete against it instead.