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I have an XPS 9560 and yeah the build quality ain't great. Had to replace the motherboard and battery after two years, and while the lid is aluminum, the bottom is not, so if you have it hanging over the edge of a desktop or a non flat surface, it flexes enough that the touchpad button no longer registers. These issues might be resolved in newer models but I probably wouldn't go with a Dell again, unless it turns out that they are the best of the worst after a comparison.


Did you have a fix for that mousepad issue? I have an XPS and right click area is flat now... No more click, same as yours.


There are two separate issues with the same effect:

1. The touchpad button doesn't work when the body is flexed.

2. As another person replied, the touchpad button is unusable when the battery is swollen.


It's possible that your battery is swelling. I replaced mine and the trackpad started working again.




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