I'm amused by how confidently people assume they know whats going on when they're clearly clueless. They're not my customers, I'm not speaking on behalf of my employer. I just in the past have had real information about what is happening in related situations(eg. someone gets banned, post is moderated, technical outages) I find it funny how clueless people are yet act like they're not.
Am i not allowed to find amusement in dumb people? Then maybe use that as a reminder to relax when you don't have all the information.
I have no idea why you think you are smarter than anyone else.
You are calling people who are left uninformed dumb because information that is relevant to them is being withheld and they don't have inside information or corporate experience like you.
People work with the information and experiences they have. If a lack of information leads to wild misunderstandings, that is why corporations should communicate better.
Not informing customers, then being amused that they are uninformed (and some invariably speculate), is not a solution to anything.