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I suspect it might be more effective to go to an Apple store and attempt to return your iphone and iPad (though probably they are outside of return windows.)

I’m seriously considering doing that. Make it painful for the local staff by demanding a refund. Don’t take no for an answer for quite some time. Explain that they just broke the product with a remote update that you had no choice in, so thats why you’re only returning it now. When they ask how it broke explain that they started scanning all your content, thereby claiming it as their own. If they want to own the phone, then they need to buy it back. Etc.



> Explain that they just broke the product with a remote update that you had no choice in...

Except when you turned on the phone, you agreed to automatic updates. Contract law isn't on your side.


No, I didn't agree to automatic updates by turning it on. In fact, I don't have automatic updates turned on.

What happened is that I updated based on what Apple claimed the update did, but they were lying. Contract law would seem to be on my side in such a case.




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