What about Kinect? Microsoft is big and there are a lot of people who like Microsoft or at least some products of it despite you like that or not. E.g. I have not seen Windows programming company without Microsoft evangelist yet. There are even more people who are indifferent to technology (similarly to human rights, wars, environment issues, religion and etc.).
Therefore Microsoft making social is not futile while I'm not sure if they really need that.
It's interesting to hear that. I believe it was Bill Gates' advice that led Ballmer and co. to negotiate a buyout of Skype and comments were made in the same vein then as well.
There is literally no way they could make this work. It's another Ballmer "car crash in slow motion" initiative.
/popcorn