Because they extended the warranty replacement to four years for the keyboard? Once that's done and now they are going to push people towards buying entirely new models since an out of warranty keyboard repair on these things is something absurd like $600-700 IIRC.
Trust was eroded because every year they came out with some improvement on it that was supposed to fix the problem, then at the end of the year models with those keyboards were added to the expanded warranty program.
I think it would have been better if they had a real fix for this issue, it probably would have been expensive for them with a redesigned top and bottom case to fit a decent keyboard but right now the butterfly keyboards seem like ticking time bombs. Eventually they will die and Apple will either ask several hundred to repair it or say parts no longer exist and buy a new one.
Trust was eroded because every year they came out with some improvement on it that was supposed to fix the problem, then at the end of the year models with those keyboards were added to the expanded warranty program.
I think it would have been better if they had a real fix for this issue, it probably would have been expensive for them with a redesigned top and bottom case to fit a decent keyboard but right now the butterfly keyboards seem like ticking time bombs. Eventually they will die and Apple will either ask several hundred to repair it or say parts no longer exist and buy a new one.