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I'm sorry but that doesn't make sense to me at all. Is that based on anything more than intuition because if not I'd like to say that mine sides with op. I'll add some numbers too. If a dishwasher has a lifetime of 20 years and a person is 'sensitive' to adds for dishwashers for a month surrounding the time it breaks, you're talking about a 1 in 240 chance if you 'randomly' target people with a dishwasher, which should be doable to predict with a 1 in 4 chance using some basic demographics. That's roughly 1 in 1000 'total', 10x better than your 1 in 10.000 ;)


The reasonable explanation I've read elsewhere is:

Something like 30% of purchased products (including appliances) are DOA or returned.

The follow-on advertising is hoping to capture your replacement activity.


Pretty sure this doesn't apply to medication or dishwashers. :D


I hope you're right about medication!

People really do return major appliances though. Perhaps dishwashers less frequently than refrigerators, though people never fail to surprise me.


I do not have concrete numbers, but would love to know for sure if anyone on HN is from the industry.

I think once your dishwasher breaks, the time you are “live” to buy is closer to a week :). Also it is (maybe?) harder to identify a person with a broken dishwasher than one who just bought one and may need another.




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