I contacted their customer support and told them to cancel my subscription and waive the fee or I would dispute it via my credit card company. They did.
Even if they won it would be a pyrrhic victory. 20 hours of $20 an hour labor in they would be upside down before you consider liklihood of you canceling, liklihood of the negative experience causing others to be less likely to subscribe and the nuclear option wherein it actually goes to court or spurs future legislation that makes them design their website less deceptively
Yeah, I did similar to this where I just ouright said I cannot afford to pay the cancellation fee and they waived it. Obviously they are in the right to vharge this (if they make it abundantly clear). I do disagree with the practice or pricing model but cant say I didnt know about the fee going into it.
