Deliveroo made the mistake of pulling out of a bunch of countries right before the pandemic hit. They left Germany leaving only Lieferando here, which is massively terrible at its job.
Deliveroo was a pleasurable experience to use and their support was quite decent. The app was probably the best I've ever used, and I lived in San Francisco for quite a while using such apps.
This just seems like a bunch of poor business decisions with an otherwise decent group of employees, from my point of view. Quite typical.
their app sucks so badly. Very tough to find something to eat unless you know exactly what you want. Language translations not fully there-- it's just not an international-worthy offering (even the name tells you that).
But Wolt is also here, and their app and service are great.
Their support is non-existent. There's no recourse for restaurants giving you the runaround, which is often the case when you're ordering late at night.
Deliveroo was a pleasurable experience to use and their support was quite decent. The app was probably the best I've ever used, and I lived in San Francisco for quite a while using such apps.
This just seems like a bunch of poor business decisions with an otherwise decent group of employees, from my point of view. Quite typical.