I think you’re making a common mistake, which is to assume there’s some “natural” algorithm that determines which tweets trend, and that human intervention is “unnatural” and unfair.
But on the contrary, Twitter’s trending feature (and indeed all distribution on all public social media networks I’m aware of) is active promotion of speech. Humans at Twitter are deciding which tweets trend, regardless of whether they’re doing so manually or using algorithms (which they designed) to automate the process.
Even a very simple change to a very simple ranking algorithm, like changing the relative value of likes/comments/etc. or the time decay of whatever values are being counted, can significantly change which content gets promoted. These are choices that humans make at Twitter.
> I think you’re making a common mistake, which is to assume there’s some “natural” algorithm that determines which tweets trend, and that human intervention is “unnatural” and unfair.
That's partly true. I think it's "unfair", or rather disingenuous, only when the company claims there's no manual intervention. I wouldn't really have an issue with a company saying "we're looking to promote this or that speech". I think no one really takes issue that Democrat or Republican conventions don't have speakers from the opposing parties. They are clearly labeled "Democrat", so people expect this going in.
I think the crux of the matter is these platforms pretend being an unbiased space for people to communicate, when they clearly aren't. Or rather, they aren't as open anymore. Once people flocked to them, and they became a common place of exchange, the rules drastically changed.
Why did the rules change? Twitter, and any other private company, has never been under any legal obligation in it's business to provide a public space and it's not clear how you'd even define them as providing one (seeing as how the servers are in Twitter's datacenters, using Twitter's network, paid for by Twitter's revenue).
Literally everything on Twitter is Twitter's property other then where governed by intellectual property law agreements and even then it's still someone's private property they have a right to control!
A country club being very popular doesn't suddenly make it a public space.
I'm not a Twitter user so don't know exactly, but from what I see being discussed, it seems to me that there used to be more tolerance towards certain groups (apparently right wing, but probably others, too). But maybe that's just it, the rules themselves haven't changed, they're just more strictly enforced now (I actually don't know).
I'd say that what they're doing is obviously not illegal, or else we probably wouldn't be having this conversation because it would be much more clear-cut.
However, it's more of a "moral" issue, for lack of a better term. They advertised the platform as a medium for everybody to exchange. Now that a lot of people have gone there because of this advertisement, it has become more or less a public utility.
Now, again, I'm not saying what they're doing is illegal, they are not legally a utility, there are other avenues for people to communicate, etc.
> A country club being very popular doesn't suddenly make it a public space.
While I think you're right in the general case, I can't help but think there's a question of measure involved.
The country club will advertise exclusivity. Even if it's just for pose, and it's actually easy to gain membership, it will actively not pretend it's open to any and everybody. Also, it will require people be somewhat close geographically and will have a fairly limited reach. If the club said "we're open to everybody, we want to encourage public conversation" [0], then I'd consider it the same way I do Twitter.
Contrast this with Twitter, which explicitly advertises its openness.[0] And when you can subscribe to Twitter just by having a random browser and an internet connection, wherever you are in the world, and when pretty much anyone and their grandmother are using it to communicate, and when there's an assumption (be it misguided!) that Twitter is a public space, I think it's at least worth it to consider the question.
The answer may well be a firm "no", but it may also be "woops, this is actually something new, which we hadn't considered in our (quite old) laws. Maybe we should do something about it".
To sum it all up, I think Twitter, FB, etc are all a fairly new kind of "thing". They are private entities in that they are funded, operated, etc by a private company and with that private company's goal in mind. But their operations are clearly designed to attract the most people who then communicate on their platform.
Just as we regulated what can and can't be done by a telephone company or an electrical company (all private entities!) when those came about, I wouldn't be shocked for there to be some kind of specific regulation for those platforms, more than "just don't break any laws". It seems pretty obvious to me that trying to apply pre-existing models to them doesn't work all that well.
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[0] From about.twitter.com, emphasis mine:
> We serve the * public* conversation. That’s why it matters to us that people have a free and safe space to talk.
> We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.
It is extremely odd to find so many on Hacker News arguing for laws to say "that server you own and run in your house that hosts a small web forum...that's a public space now, you'll not be deleting things from it anymore". Because there's no way somehow Twitter is a public space but any random phpBB isn't - they both ask for an email address to sign up and can reject me at that point if they don't like my provider.
There are no laws governing how a corporation defines it's "values" as an entity and it certainly has no need to follow that - freedom of speech is my freedom to lie through my teeth publicly about everything I believe, for example.
So again: Twitter has always been able to talk about how it's for things, but at the end of the day it's Twitter's garden and we all play in it.
> It is extremely odd to find so many on Hacker News arguing for laws to say "that server you own and run in your house that hosts a small web forum...that's a public space now,
I mean if for you the scale simply doesn't come into equation, then yeah, I guess Twitter, serving millions and millions of users and being used for communication by many public figures is exactly the same thing as a random server in someone's basement serving 100 people talking about some niche subject.
Of course there has to be a line drawn to distinguish the two, and I don't know where it should be drawn. I think it's a tough call.
But then, in the case of FB and Twitter, maybe this has "run out of hand"? Maybe those platforms became public forum in spite of the companies' wishes? Let's assume that's the case. Does that mean we shouldn't do anything about it?
> There are no laws governing how a corporation defines it's "values" as an entity and it certainly has no need to follow that - freedom of speech is my freedom to lie through my teeth publicly about everything I believe, for example.
It is, but your doing that exposes you to my freedom of calling you a liar. Hence, the "moral" component I talked about in my previous post.
I think where the government should come in is when you're trying to get everyone inside your private space, to use it as a general communications medium (as opposed to niche, interest-based), and then you cut off those you don't like for whatever reason. Would you be OK with a utility, say the electric company, denying you service because they don't agree with your – non-illegal! – use of their electricity? If not, why's Twitter different?
You've avoided answering the question: if Twitter and other private platforms are suddenly "public spaces" due to scale...what does that mean? Practically? These are businesses with costs, expenses, legal liabilities (i.e. copyright and defamation law), advertisers to keep happy for revenue.
You're demanding the government step in and nationalize a business which in no way has a monopoly on a concept which has never been protected - the right to a broadcast platform.
I'm not talking about nationalizing anything, just defining what they are. In the particular case of Twitter and FB, I'd be on the side of declaring them utilities. They wouldn't be liable for what people say there as long as it's otherwise legal. In return, they wouldn't be allowed to cut people off without due process (in an actual court, not by some contractor following an order because the CEO doesn't like someone).
It probably means changing laws to allow users to hold internet platforms liable for harms caused. All parties can then have their day(s) in court. That seems fair to me.
But on the contrary, Twitter’s trending feature (and indeed all distribution on all public social media networks I’m aware of) is active promotion of speech. Humans at Twitter are deciding which tweets trend, regardless of whether they’re doing so manually or using algorithms (which they designed) to automate the process.
Even a very simple change to a very simple ranking algorithm, like changing the relative value of likes/comments/etc. or the time decay of whatever values are being counted, can significantly change which content gets promoted. These are choices that humans make at Twitter.