Using the IKEA and Argos (RIP 2020) catalogues, my mum was still able to browse for furniture and household stuff independently at the age of 92. She doesn't have broadband or any digital device; she's also deaf and doesn't have much manual dexterity. It now adds shopping to the long list of interactions such as public services, banking, healthcare, that she now has to do by proxy. Print, post (and even payphones) provided universal access to services for her generation where a one-off transaction cost pennies and required no contract, no device, not even a bank account (via postal order).